Terms of Service
Terms of Service
Effective Date: [Insert Date]
Welcome to The Moving King! These Terms of Service (“Terms”) govern your access to and use of our website, services, and related offerings. By engaging with our services, you agree to these Terms. Please read them carefully.
If you have any questions, you can contact us:
- Phone: 281-790-6710
- Email: info@themovingkingtx.com
- Address: Houston, Texas
1. Services Provided
The Moving King provides professional moving services, including but not limited to:
- Residential and commercial moves
- Packing and unpacking services
- Furniture disassembly and reassembly
Our services are provided based on the information you supply, so it is your responsibility to provide accurate details regarding your move.
2. Booking and Quotes
- Estimates: Any quotes provided are estimates and may change based on the scope of the move, delays, or unforeseen circumstances.
- Booking: Services are booked on a first-come, first-served basis. Bookings are only confirmed after you receive a written confirmation from us.
- Cancellation Policy: Cancellations must be made [insert timeframe, e.g., 48 hours] in advance. Late cancellations may be subject to a fee.
3. Customer Responsibilities
To ensure a smooth move, customers are expected to:
- Provide accurate and complete details regarding their move (e.g., number of items, accessibility issues, special requirements).
- Pack personal belongings securely unless you have requested our packing services.
- Ensure clear pathways for movers to safely load and unload items.
- Disclose any fragile, valuable, or special items that require specific care.
4. Prohibited Items
For safety and regulatory reasons, The Moving King cannot transport the following items:
- Hazardous materials, chemicals, propane tanks, or flammable items
- Firearms, explosives, or ammunition
- Perishable food items
- Automobiles, motorcycles, or other motor vehicles
- Pets or live animals
Please contact us if you are unsure about specific items.
5. Payments
- Payment for services is due upon completion of the move unless otherwise agreed.
- We accept payments via [insert payment methods, e.g., cash, credit card, etc.].
- Late payments may incur additional charges.
6. Liability and Damages
We take every precaution to protect your belongings. However, we are not liable for:
- Damage to items packed improperly by the customer.
- Normal wear and tear during the moving process (e.g., minor scratches or dents).
- Damage caused by unforeseen circumstances (e.g., weather conditions, road hazards).
- Loss or damage to items not disclosed as fragile or valuable.
If damage does occur, please notify us immediately so we can address the situation.
7. Delays
While we strive to adhere to scheduled moving times, delays may occur due to circumstances beyond our control, including but not limited to:
- Traffic
- Weather conditions
- Access restrictions at pickup/drop-off locations
We will communicate promptly regarding any anticipated delays.
8. Cancellations and Refunds
If you need to reschedule or cancel your move, please notify us at least [insert timeframe, e.g., 48 hours] before your scheduled move. Refunds (if applicable) will be handled based on the terms agreed at booking.
9. Indemnification
You agree to indemnify and hold The Moving King, its employees, and agents harmless from any claims, damages, or expenses arising from:
- Your failure to comply with these Terms.
- Misrepresentation of information provided to us.
- Your negligence during the moving process.
10. Use of Website
By using our website, you agree to:
- Refrain from any unauthorized activities, such as hacking or data scraping.
- Use our site only for lawful purposes (e.g., requesting quotes, contacting us).
We reserve the right to restrict access to our site for any misuse.
11. Limitation of Liability
To the fullest extent permitted by law, The Moving King is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted here with the revised “Effective Date.” By continuing to use our services, you accept the updated Terms.
13. Contact Us
For questions, concerns, or clarifications regarding these Terms of Service, please contact us:
- Phone: 281-790-6710
- Email: info@themovingkingtx.com
- Address: Houston, Texas